Refund & Return Policy

At JashneAzadi.shop, we strive to ensure that every customer is satisfied with their purchase. However, if you are not happy with your order, please review our refund and return guidelines below:

1. Returns Eligibility

• Returns are accepted only if the product is damaged, defective, or incorrect.
• You must contact us within 2 days of receiving your order.
• Products must be unused, in their original packaging, and in the same condition as delivered.

2. Refund Process

Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.

If approved, the refund will be processed to your original payment method or via bank transfer (in the case of COD orders) within 3 working days.

3. Non-Returnable Items

• Customized items
• Items purchased in clearance sales
• Products damaged due to misuse

4. How to Request a Return

Email us at jashneazadi.shop@gmail.com or message us on WhatsApp with your order number, reason for return, and clear photos of the product.

📜 Terms & Conditions

Welcome to JashneAzadi.shop. By using our website and placing an order, you agree to the following terms:

1. Product Availability

All products are subject to availability. We reserve the right to discontinue or update items at any time without prior notice.

2. Pricing

Prices are listed in PKR and may be subject to change without notice. We strive to ensure accuracy but reserve the right to correct pricing errors.

3. Order Confirmation

Once your order is placed, you will receive a confirmation via email or WhatsApp. We reserve the right to cancel orders in case of suspicious or incomplete information.

4. Delivery

We deliver nationwide in Pakistan. Delivery times may vary based on your location and product availability.

5. Use of Website

You agree not to use our website for any illegal activity. All content, including text and images, is the property of JashneAzadi.shop and may not be reused without permission.

6. Contact Information

For any questions or concerns, contact us at:
📧 jashneazadi.shop@gmail.com
📱 WhatsApp: +92 323 0440248